Terms & Conditions

1. General Information

This website and its content are operated by Crafted And Rooted.
Throughout the site, the terms “we,” “us,” and “our” refer to the business.
By visiting our site or making a purchase, you agree to be bound by these Terms of Service, including any additional policies or notices posted here.

We reserve the right to update or change these terms at any time, so please check back occasionally. Continued use of our site after changes means you accept the updated terms.

2. Products and Craftsmanship

Each item we make is handcrafted, so no two pieces are exactly alike — and that’s part of the charm!
Small variations in wood grain, color, or finish are completely natural and make every item one-of-a-kind.
We do our best to describe and photograph products accurately, but colors may appear slightly different on different screens.

3. Orders and Payments

All prices are listed in U.S. Dollars (USD) and are subject to change without notice.
Payment must be completed before orders are processed.
We reserve the right to cancel or refuse any order if we suspect fraudulent activity or incorrect information.

4. Shipping and Delivery

Please review our Shipping Policy for details about delivery times, shipping rates, and lost or damaged packages.
Once an order has shipped, it becomes the responsibility of the carrier.

5. Returns and Refunds

We want you to be completely happy with your purchase. Please see our Refund Policy for detailed information about returns, exchanges, and refunds.

6. Custom and Personalized Orders

Custom and personalized items are made specifically for you and cannot be returned unless they arrive damaged or defective.
We’ll always send photos or confirmations before finalizing custom work to ensure everything looks perfect.

7. Intellectual Property

All photos, designs, product descriptions, and content on this website are the property of Crafted And Rooted and may not be copied or used without our written permission.
We worked hard to create these — please don’t steal our wood thunder. 🌲😉

8. Limitation of Liability

We do our best to ensure accuracy in every aspect of our business, but we can’t be held liable for:

Shipping delays caused by carriers
Typographical or pricing errors
Normal wear and tear of handmade products

By purchasing from our shop, you agree that our liability is limited to the amount you paid for your order.

9. Privacy

Your privacy matters to us. We don’t share or sell your personal information — ever.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:
Crafted And Rooted
📧 CraftedAndRooted77@gmail.com
📍 Shelbyville, Indiana, USA